Wednesday, February 18, 2009

How to Cancel an Order

Q: I would like to cancel my order. How can I do this?
A: Orders can be cancel 30 minutes after placing your order, inform our staff via chat or email. Once your order is in the delivery stream, it can not be canceled.

Tuesday, February 17, 2009

Return Policy

Q: If i need to return these items is that possible?
A: Due to the nature of our products, returns are accepted only if the product has not been opened. Please review our return policy online at http://www.skin-beauty.com/info.html#return

Skin-Beauty.com Affiliate Program

Q:I would like to become a affiliate for you website. What is the next step?
A: Please let us know if you already have a website. If you do please provide us the link of your website, we will then generate a code for you to put on your website and provide detailed information on how you can track your affiliate commission.

Peter Thomas Roth not Available

What happened to Peter Thomas Roth Pumice Medicated Acne Scrub? I always order from you but it says unavailble on all websites.

Exuviance for Age Group

I am 31 years old and ı have a dry skin. Which blend is proper for my age. For example ı used EXUVIANCE Multi-Protective Day Fluid SPF 15, 1.75 oz but ı don't know that is this product advised to people in my age ?

Dry Skin Product Recommendation

I have an oily skin but on Saturday I got a facial and I was told that my skin is kind of dry what face cream would you recommend.